Terms & Conditions
Last Updated: August 10, 2026
Welcome to MiracLeaf. These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and any services, resources, or content provided by Botella Veridiana Ventures Inc. (“we,” “our,” or “us”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
Acceptance of Terms
By using this website or purchasing MiracLeaf products, you agree to these Terms & Conditions.
2. Product Information
MiracLeaf is a food supplement intended to support general wellness. It is not intended to diagnose, treat, cure, or prevent any disease.
Always read the product label and use only as directed.
3. Orders
Orders are subject to successful payment, acceptance, and product availability.
Customers are responsible for checking the product, quantity, delivery address, contact information, and payment details before completing an order.
MiracLeaf may cancel or refuse orders involving pricing or website errors, duplicate orders, unavailable inventory, suspected fraud, unauthorized resale, promotion abuse, payment irregularities, or other misuse of the website.
If MiracLeaf cancels a paid order, the appropriate refund will be processed.
4. Cancellations and Change of Mind
Once an order is confirmed and paid, cancellation due solely to change of mind is not guaranteed.
MiracLeaf may accommodate a cancellation if the request is received before packing or fulfillment begins and the order can reasonably be stopped.
Once packing or fulfillment has started, or the order has been handed to the courier, change-of-mind cancellations may be declined.
Refusing delivery does not automatically entitle the customer to a refund.
Nothing in this section limits rights available under Philippine consumer protection laws.
5. Returns and Refunds
Change of mind, ordering the wrong item or quantity, personal preference, or no longer wanting the product is not a valid basis for returning a properly supplied, non-defective product.
Opened or used products cannot be returned solely for change of mind.
Customers should contact MiracLeaf promptly, preferably within 7 days of delivery, if an order arrives damaged, defective, expired, incorrect, incomplete, or with a compromised seal.
MiracLeaf may request reasonable proof such as the order number, photos, packaging, or other information needed to verify a claim.
Valid claims will be handled through replacement, refund, or another appropriate remedy as required by applicable law.
Approved refunds will generally be made through the original payment method where supported. Actual crediting time depends on the bank, e-wallet, card issuer, or payment provider.
6. Shipping and Delivery
Delivery dates are estimates only and may be affected by courier operations, weather, holidays, destination, or events outside MiracLeaf reasonable control.
Customers must provide a complete and accurate delivery address and reachable contact information.
MiracLeaf is not responsible for delays or failed delivery caused by incorrect or incomplete customer information, inability to contact the recipient, or the recipients unreasonable refusal or failure to accept delivery.
Additional delivery or re-delivery costs caused by customer error or failed receipt may be charged to the customer where permitted by law.
7. Promotions and Discounts
Promotions, discount codes, bundles, and special offers are subject to their stated terms and availability.
Promotions cannot be combined unless expressly allowed.
MiracLeaf may reject or cancel transactions involving misuse of discount codes, multiple accounts created to circumvent promotion limits, unauthorized codes, or other promotional abuse.
Obvious pricing, typographical, or system errors may be corrected, and affected orders may be cancelled and refunded.
8. Payments
Payments are processed through authorized third-party payment providers.
MiracLeaf does not store complete payment card or e-wallet credentials.
Customers should promptly report duplicate, incorrect, or unauthorized payment transactions.
MiracLeaf may provide legitimate order, payment, fulfillment, and delivery records to payment providers or financial institutions when responding to payment disputes or chargebacks.
9. Receipts
MiracLeaf will provide an electronic or other legally compliant receipt or invoice for completed sales.
10. Intellectual Property
MiracLeaf trademarks, logos, product images, website content, graphics, and written materials may not be copied, reproduced, or commercially used without authorization.
11. Limitation of Liability
To the maximum extent permitted by law, MiracLeaf is not liable for indirect, incidental, or consequential losses arising from use of the website or circumstances outside MiracLeaf reasonable control.
MiracLeaf is not responsible for loss or damage caused solely by misuse, improper handling, or failure to follow product instructions.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.
12. Privacy
Personal information is handled in accordance with the MiracLeaf Privacy Policy and applicable Philippine data protection laws.
13. Complaints and Customer Support
Questions, complaints, returns, or payment concerns may be submitted through MiracLeaf customer support.
MiracLeaf will maintain an accessible process for reviewing and resolving customer concerns.
Customer Support: support@miracleafhealth.com
Contact Number: +63 917 831 3335
14. Changes to These Terms
MiracLeaf may update these Terms when necessary. Changes apply from the date the revised Terms are posted and do not remove rights already acquired under applicable law.
15. Governing Law
These Terms are governed by the laws of the Republic of the Philippines.
Nothing in these Terms limits rights available under applicable Philippine consumer protection laws.